matkaworld

matkaworld App support

Contact
+91 2479173187

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The matkaworld:

Q1: How to log in after installing the matkaworld?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Click on send OTP and wait for the timer to expire. If you don't receive the OTP, reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email. This will facilitate the transfer of your account to the new information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the existing app from your device. Then, download the latest version of the app and install it. This should allow you to log in and enjoy the updated app seamlessly.

Most Asked Questions Related To Withdraw In The matkaworld:

Q1: What is the minimum withdrawal amount in the matkaworld?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings cannot be withdrawn, only the money earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app is generally quick, taking 30 minutes to 3 hours to complete, thanks to its fast and stable services. However, occasional delays in payment processing can prolong the wait time to up to 24 hours. This delay is a rare occurrence, but it may impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself cannot be cashed out, but winnings are payable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, navigate to the settings and check your transaction history. If your withdrawal request is not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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